Next Step Advocate
Guiding Your Family on Their Healthcare Journey
Navigators for Patients
and Families
Our Clients
Featured story ...
If you find negotiating health care needs to be frustrating and difficult, Next Step Advocate is who you want to talk to. Cybele Japczyk has been called to serve those with special health care needs. She knows the systems and is skilled in navigating it on behalf of her clients. I have witnessed Cybele Japczyk navigate the health care maze with insight and knowledge. I have watched her take care of her clients with compassion, care and competence. Cybele and the navigators at Next Step are wonderful companions to have on your journey.
Father Tony Taschetta
“Our mother lived hundreds of miles from us, she was elderly and in failing health and we had no one to see that she received the care and attention she needed. Fortunately for us, Next Step Advocate was able to take our place, put our minds at ease and help our mother be as comfortable as possible in her remaining years ...”
“Just trying to figure out where next to turn after being stricken with overwhelming medical problems. I just felt so lost because the medical care system was so complicated and large ...”
"One day you are watching TV with your husband and planning the evening meal and then a week later he is in the hospital, and I was trying to wrap my head around the fact that he may never be the same man again and preparing to send him to hospice. It was a month of confusion, fear, frustration, and sadness I will never forget. Honestly, what got us through this difficult time was Cybele and Next Step."
“Our mother lived hundreds of miles from us, she was elderly and in failing health and we had no one to see that she received the care and attention she needed. Fortunately for us, Next Step Advocate was able to take our place, put our minds at ease and help our mother be as comfortable as possible in her remaining years ...”